Administrative Assistant - Optical

Administrative Assistant - Optical

Our client, a busy and well-established optometry practice, is seeking a dedicated, organised and professional Administrative Assistant to join their team.

The ideal candidate will have previous experience working in a medical environment, with a solid understanding of medical aid processes and the confidence to liaise with medical aid providers. Experience within an optical practice will be a definite advantage.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, takes pride in delivering efficient administrative support and understands the importance of excellent patient service.

Salary: R8 000 – R12 000, depending on experience.

Interested candidates are encouraged to apply!

Apply online or contact Amanda at amanda@optivet.co.za for more information.

The role

Handle general administrative and reception duties.
Submit and process medical aid claims.
Liaise with medical aid providers regarding authorisations, benefits and claim queries.
Verify patient medical aid membership details and benefits.
Manage patient accounts, payments and related documentation.
Assist with appointment scheduling and patient enquiries.
Maintain accurate patient records and filing systems.
Provide professional and friendly assistance to patients.
Support the smooth day-to-day administrative operations of the practice.

Minimum requirements

Previous administrative experience in a medical environment is essential.
Practical experience dealing with medical aids and medical aid claims is essential.
Previous experience in an optical practice will be advantageous.
Fluent in English, with excellent verbal and written communication skills.
Strong computer and administrative skills.
Excellent organisational skills and attention to detail.
Professional, friendly and patient-focused approach.
Ability to multitask and work efficiently in a busy environment.

Apply for this role